Can You Change Dentists?

Everyone · How-to · Updated October 1, 2026 · LearnLife Editorial

What do you need before starting to change dentists?

Before beginning to change dentists, it’s essential to prepare certain items that will make the transition easier and prevent delays in your dental care. First, gather your current dental records, which include your X-rays, treatment history, and any notes on ongoing or planned care. You can request these records by calling your current dentist’s office and asking for a records release form. Some offices may require you to sign this form in person or online and might charge a small fee for copying or mailing your records. Make sure you specify whether you want the records sent directly to your new dentist or if you’d prefer to receive copies yourself.

Next, collect your dental insurance information, including your insurance card, policy number, and any details about your coverage and network restrictions. Call your insurance company if you need to verify which dentists are in-network or if there are special rules about switching providers. Knowing your coverage helps avoid unexpected bills later.

It’s also useful to make a list of what you want from a new dentist—such as location convenience, office hours, specific specialties (like pediatric or sedation dentistry), or a dentist’s communication style. Having this list will help you focus your search and find the best match for your needs.

How do you find and choose a new dentist?

Finding a new dentist takes some research to ensure you receive good care and that your insurance covers it. Start by asking family, friends, or coworkers for recommendations. They can tell you about their experiences, which can be more helpful than online reviews alone.

Once you have some names, check if these dentists accept your dental insurance by visiting your insurer’s website or calling customer service. Insurance providers often maintain up-to-date lists of in-network dentists. Choosing an in-network dentist typically lowers your out-of-pocket costs.

Look up each dentist’s credentials and reviews. You can visit state dental board websites to confirm the dentist’s license is current and check for any disciplinary actions. Patient reviews on trusted dental or health sites may provide insights into the dentist’s friendliness, wait times, and office environment.

Consider logistics. For example, if you work during regular business hours, find a dentist with early morning, evening, or weekend appointments. Check if their office is near your home or workplace and if parking or public transportation is convenient.

If specific treatments are important, such as teeth whitening or treatment for gum disease, confirm the dentist offers those services. You might call the office to ask questions like: “Do you handle dental emergencies?” or “What sedation options do you provide for anxious patients?” This conversation helps you feel confident about the care you’ll receive.

What are the step-by-step instructions to change your dentist?

Changing dentists involves several steps designed to protect your dental health and ensure a smooth transition:

1. Research and select a new dentist: Use your gathered list and insurance information to pick a dentist who fits your needs in services, location, and insurance coverage.

1. Schedule a new patient appointment: Call the new dentist’s office to book an initial exam. Mention you’re transferring from another dentist and ask about any paperwork you should bring.

1. Notify your current dentist: Politely inform your current dentist’s office that you will be switching providers. For example, you could say: “I want to thank you for your care. I’ve decided to continue my dental care with another office and would like to have my records sent there.”

1. Request your dental records transfer: Complete any authorization forms at your current dentist’s office to release your records. Specify your new dentist’s contact information and whether you want digital or physical copies sent.

1. Confirm record receipt with your new dentist: A few days before your first appointment, call your new dentist to make sure they have your records, including X-rays and treatment notes.

1. Attend your first appointment: Bring your insurance card, a list of current medications, and any questions about your dental health. Be ready to discuss your dental history and any concerns.

1. Follow up on insurance and billing: After your visit, check your insurance statements to confirm claims are processed correctly and that billed amounts match your coverage.

For example, if you earn $400 a month and your insurance covers 80% of basic care, calling your insurance before switching can avoid unexpected bills during the transition.

How can you tell if the dentist change worked effectively?

You will know the dentist change worked effectively when several key outcomes are met:

• Your new dentist has your full dental history: They can discuss your past treatments and plan your care properly without needing to repeat X-rays or exams unnecessarily.

• Your insurance claims are processed correctly: You receive bills reflecting your in-network coverage, with no denial of claims due to provider issues.

• You feel comfortable with your new dentist: The dentist listens to your concerns, explains treatment options clearly, and respects your preferences.

• Your appointments are on schedule: You can book and attend appointments without excessive waiting or delays.

• Your dental care progresses without problems: If you had ongoing treatments, they continue as planned or your new dentist recommends a suitable alternative.

For instance, if your new dentist knows about a filling you need and schedules it promptly, that shows the transition is successful.

If you notice missing records, billing errors, or discomfort with your dentist, these might indicate problems to address.

What should you do if something goes wrong when changing dentists?

If problems arise during your dentist change, take these steps to resolve them:

• Records not received: Contact your previous dentist’s office to confirm they sent your records and ask for the estimated delivery date. Request the new dentist to check with their records department as well.

• Insurance claim issues: Call your insurance company to verify your new dentist’s network status and confirm coverage details. Sometimes a claim denial is due to an error that can be corrected with documentation.

• Feeling uncomfortable with the new dentist: Discuss your concerns with the dentist or office manager. They may offer solutions such as adjusting treatment plans or explaining procedures in more detail. If issues continue, consider looking for another dentist.

• Emergencies during transition: If you experience dental pain, swelling, or injury, seek urgent care at an emergency dental clinic, urgent care center, or hospital to avoid complications.

• Billing disputes: Keep copies of all bills and insurance statements. Contact your insurance provider and dental office billing departments to clarify charges. Request formal disputes if necessary.

Maintaining clear, polite communication and documenting your actions will help resolve issues promptly.

How can the dentist change process be adapted for different groups of people?

Different groups might need to adapt the process of changing dentists to fit their circumstances:

• Families: Find a dentist who can treat all family members, including children and seniors. Confirm the office offers family scheduling options, such as back-to-back appointments or weekend hours, for convenience.

• Pregnant people: Choose a dentist experienced in prenatal dental care. Inform them about your pregnancy when making appointments. Some treatments, like routine cleanings, are safe during pregnancy, while others might be postponed.

• Older adults: Look for dentists trained in geriatric care who understand common age-related issues like dry mouth or denture adjustments. Check for office accessibility features like ramps or elevators.

• People with dental anxiety: Select dentists who offer sedation or other comfort measures. Ask about their approach to patient care and whether you can meet the dentist beforehand to reduce anxiety.

• Those with chronic health conditions: Inform the new dentist about your medical history and medications. Choose a dentist comfortable coordinating care with your doctors and managing special health needs.

These adaptations help ensure the dentist change is appropriate and comfortable for your individual situation.

Frequently asked questions

Can I change dentists if I have a dental emergency?

Yes. If you have a dental emergency, visit an urgent care dental clinic or emergency room immediately. You can change dentists afterward, but urgent issues should be addressed right away regardless of your provider.

Will my new dentist start with a clean slate if records don’t transfer in time?

Your new dentist may need to perform new exams or X-rays if records are delayed. This can result in extra costs, so it’s best to ensure timely record transfer.

How long do I need to stay with one dentist before changing?

There is no minimum time required to stay with a dentist. You can switch whenever you feel the need.

Is it common for dentists to refuse record transfers?

Dentists are legally required to provide records upon patient request, though some may charge a reasonable fee. If you encounter refusal, contact your state dental board for assistance.

Can I switch dentists if my insurance changes?

Yes. When your insurance changes, it’s a good time to select a new dentist in your new plan’s network to minimize costs.

How do I handle scheduling if I’m changing dentists but need a checkup soon?

Schedule your new dentist appointment as soon as possible. If your old dentist can see you before the switch, consider booking a last appointment to avoid gaps in care.