What Does Informational Interview Mean?

Everyone · Explainer · Updated October 1, 2026 · LearnLife Editorial

What is an Informational Interview in Simple Terms?

An informational interview is a meeting where someone curious about a career or industry talks directly with a professional working in that field. The main goal is to gather information about what the job really involves, what skills are needed, and what the work environment is like. This kind of interview is informal and focuses on learning, not applying for a job. For example, if someone is interested in becoming a software developer, they might reach out to a developer at a local tech company to ask about their daily tasks, challenges, and career path. This helps the person understand the role beyond job listings or online descriptions. Informational interviews can happen in person, over the phone, or by video chat, making them accessible no matter where you are.

This approach is especially useful if you’re exploring new fields, thinking about career changes, or preparing to enter the workforce. It’s a chance to hear real stories and practical advice straight from someone with experience. For example, a recent graduate might talk to an accountant to learn what day-to-day work looks like, what programs to master, or how to get certified. This insight can help shape your education choices and job search strategy.

How Does an Informational Interview Work? A Step-by-Step Example

Conducting an informational interview involves several clear steps to make the most of the opportunity. First, identify someone who works in the job or industry you want to learn about. This could be found through friends, family, LinkedIn, or professional groups. For example, if you earn $400 a month doing part-time retail work but want to explore careers in human resources (HR), you might look for an HR professional in your area or company network.

Second, send a polite, concise message to request a short meeting. Here’s example wording for an email or message: “Hello [Name], I’m interested in learning more about human resources and your career experience. Would you be willing to meet for 20 minutes at your convenience for an informational interview? I appreciate your time and insights.”

If they agree, prepare 5 to 10 thoughtful questions focused on their role, industry, or career path. Examples include:

• “What does a typical day look like in your job?”
• “What skills are most important to succeed in HR?”
• “What challenges do you face in your work?”
• “What advice would you give someone starting out?”

During the interview, be punctual, dress appropriately (business casual is usually fine), and take notes. Listen carefully and ask follow-up questions to deepen understanding. For example, if they mention a certification, ask how they obtained it and whether it helped their career.

After the conversation, send a thank-you email within 24 to 48 hours. Example: “Thank you for taking the time to speak with me about your work in human resources. I learned a lot about the skills required and the day-to-day responsibilities. I appreciate your advice and hope to stay in touch.”

This process turns a simple conversation into a valuable career resource, helping you make informed decisions and grow your network.

Why Do Informational Interviews Matter for Everyone?

Informational interviews matter because they give you real-world insights that no online search or job description can fully provide. They reduce uncertainty and improve decision-making by allowing you to hear directly from professionals about what a job or industry is truly like. For example, someone considering a career change from retail to nursing can learn about the education, certifications, and emotional demands involved before committing to training.

Additionally, informational interviews expand your professional network. Meeting people in your target field can lead to mentorship, job referrals, or invitations to industry events. For instance, after an informational interview with an engineer, you might be invited to attend a workshop or meet others in the field. These connections make job hunting less isolating and more strategic.

They also build your confidence. Knowing what to expect from a role helps you tailor your resume, prepare for formal interviews, and speak confidently about your career goals. For example, understanding the skillset required for marketing helped a job seeker focus on learning digital tools before applying.

Finally, informational interviews help uncover “hidden” job opportunities not advertised publicly. Professionals you meet might share openings within their companies or suggest companies to watch. Overall, these interviews are a powerful tool for any stage of your career.

What Are Related Terms People Often Confuse with Informational Interviews?

People often confuse informational interviews with job interviews, mentorship meetings, or casual networking. A job interview is a formal process where an employer evaluates you to fill a specific position. It focuses on your qualifications, experience, and fit for the job. Informational interviews, by contrast, have no immediate hiring intent; they’re purely educational and exploratory.

Mentorship involves an ongoing relationship where a more experienced professional provides guidance and support over time. Informational interviews are usually one-time or occasional conversations without the ongoing commitment.

Networking involves meeting many people to build connections, often at events or online. Informational interviews are more focused and personal, usually involving one professional at a time.

Understanding these differences helps you approach each situation correctly. For example, when requesting an informational interview, make sure to state clearly you are seeking advice and information, not a job. If you want to learn more about these distinctions, see Informational Interview vs Job Interview: What Sets Them Apart.

How Should You Prepare and Conduct an Informational Interview?

Preparation is essential to make your informational interview effective and respectful of the professional’s time. Follow these detailed steps:

1. Research Your Contact: Learn about their role, company, and industry. This helps you ask informed questions and shows genuine interest. For example, if your contact is a financial analyst, read about common finance tasks or recent news about their company.

1. Craft a Clear Request: Write a polite message that explains who you are, why you want to talk, and how much time you need. Example wording: “Hello [Name], I’m exploring careers in finance and admire your work as an analyst. Would you be open to a 20-minute informational interview to share your experience? I appreciate your time.”

1. Prepare Thoughtful Questions: Make a list of open-ended questions (that can’t be answered with yes/no) to guide the conversation, such as: “What does a typical workday involve for you?” “Which skills or experiences helped you the most?” “What challenges should a newcomer expect?” “How do you see this field evolving?”

1. Choose the Format and Place: Decide if the interview will be in-person, phone, or video. Select a quiet, comfortable environment and confirm the appointment.

1. Dress Professionally: Even informal interviews benefit from professional attire to show respect.

1. During the Interview: Be punctual. Listen actively and take notes. Avoid dominating the conversation; let the professional share their story. Ask follow-up questions based on their answers to show engagement.

1. After the Interview: Send a thank-you email within two days. Mention specific advice or insights you found helpful. Offer to stay in touch for future questions.

By planning carefully and showing appreciation, you create a positive impression and build a useful connection.

What Should You Do After an Informational Interview?

After your informational interview, your actions can turn a single meeting into a lasting professional relationship. First, send a personalized thank-you note within 24 to 48 hours. This should include:

• A sincere expression of gratitude.
• Reference to something specific you learned.
• An invitation to keep in touch.

Example: “Dear [Name], thank you for meeting with me yesterday. I found your insights about the healthcare field especially valuable, particularly your advice on certification paths. I hope to stay connected as I continue exploring this career.”

Next, reflect on what you learned. Review your notes and consider how the information affects your career plans. For example, you might decide to take a particular course, seek internships, or adjust your job search to different roles.

If your contact suggested other professionals to talk to, ask if you can mention their name when reaching out. This warm introduction increases your chance of a positive response.

Continue expanding your network by requesting additional informational interviews with others in related fields. Each conversation adds knowledge and new contacts.

Also, update your resume and cover letter to highlight skills or experiences that align with what you’ve learned about the field.

Finally, maintain the relationship by sending occasional updates or thank-you messages to contacts who have helped you. This keeps your network active and supportive.

What Are Some Tips to Make Informational Interviews Effective?

To maximize the benefits of informational interviews, keep these practical tips in mind:

• Set Clear Goals: Know what you want to learn or achieve before the interview. This focus keeps the conversation productive.
• Respect Time Limits: Most professionals have busy schedules. Keep the interview within 20-30 minutes unless they offer more time.
• Be Authentic and Curious: Share your genuine interests and listen carefully to answers. Avoid rehearsed or overly scripted questions.
• Avoid Asking for a Job Directly: The goal is to learn and build relationships, not to request employment immediately.
• Follow Up Promptly: Send a thank-you note and mention how their advice helped you.
• Keep Notes Organized: Record key points and questions for future reference.
• Practice Your Introduction: Have a brief personal summary ready, such as “I’m currently studying marketing and exploring career options in digital advertising.”
• Use Technology Wisely: For virtual interviews, test your camera and microphone beforehand to avoid technical issues.
• Dress Appropriately: Even online, dressing professionally shows respect and seriousness.

By following these tips, you demonstrate professionalism and make a lasting impression that can support your career growth.

Frequently asked questions

How soon should I request an informational interview after finding a contact?

It’s best to reach out within a few days to a week after identifying the contact. Promptness shows enthusiasm but allow a reasonable time for them to respond.

Can I do informational interviews with people outside my local area?

Yes, virtual interviews by phone or video calls are common and effective. They expand your access to professionals nationwide or globally.

What if the person I contact is too busy or declines my request?

Don’t take it personally. Thank them for their consideration and try reaching out to others. Many professionals understand the value and may respond later.

How many informational interviews should I do before making career decisions?

There’s no set number, but speaking with 5 to 10 people from different roles or companies helps provide balanced perspectives.

Should I bring a resume to an informational interview?

Usually, no. Since it’s a learning conversation, bringing a resume may seem like you are seeking a job. However, if the professional asks, be ready to share it.

How do I keep the relationship alive after the interview?

Send occasional updates on your progress or share interesting articles related to their field. A short message every few months helps maintain the connection.