Informational Interview Explained Simply

Everyone · Explainer · Updated October 1, 2026 · LearnLife Editorial

What exactly is an informational interview, explained for dummies?

An informational interview is like having a casual conversation with a professional to learn about their job, company, or career path. It's not about asking for a job directly, but about asking questions that help you understand what the work actually involves. Imagine you want to be a teacher. Instead of applying for a teaching job right away, you talk to someone who is already a teacher and ask what their day looks like, what classes they teach, or what skills they find most useful. This meeting usually lasts 20 to 30 minutes and can happen in person, on the phone, or online. The goal is to get clear, honest information from someone with firsthand experience. It’s a smart step before choosing a career or applying for jobs.

How does an informational interview work, step-by-step with an example?

Here’s how to do an informational interview, broken down into easy steps with an example:

1. Choose who to ask: Find someone working in a job you want to learn about. For example, if you want to be a graphic designer, you might look for designers on LinkedIn or ask friends for recommendations.
2. Reach out politely: Send a message like, “Hi, I’m interested in learning more about graphic design and would appreciate 20 minutes of your time to hear about your experience. Would you be open to a quick chat?”
3. Prepare your questions: Write down clear, simple questions. For example, “What software do you use most?” or “How did you get started in graphic design?”
4. Have the interview: Meet at the agreed time, introduce yourself briefly (“I’m exploring careers in graphic design because I enjoy art and technology”), then ask your questions. Listen carefully and take notes.
5. Thank them and follow up: Send a thank-you message soon after, such as, “Thank you for sharing your insights about graphic design. Your advice on software was really helpful!”
6. Keep in touch: After a while, you might update them on your progress or ask for more advice politely.

This process is about learning and connecting—not about asking for a job. The conversation gives you real-world details you can’t get from a website or job ad.

Why should you care about informational interviews?

Informational interviews matter because they help you avoid wasting time and energy on careers that may not fit you. They give you a clearer picture of what a job is really like, including the good and the challenging parts. For example, you might have thought being a nurse is all about patient care, but after talking to a nurse, you learn about the long shifts and paperwork involved. This helps you decide if it’s right for you. Also, these interviews expand your network—people who might recommend you for a job or offer useful advice later. If you’re switching careers, just starting out, or feeling stuck, informational interviews provide guidance and confidence.

What do people confuse with informational interviews, and how are they different?

People often confuse informational interviews with job interviews, networking events, or mentoring. Here's how to tell them apart:

Understanding this helps you prepare the right way and explain your purpose clearly when you contact someone.

How do you prepare for an informational interview, with exact wording and practical tips?

Preparation can make the difference between a helpful conversation and an awkward one. Here’s how to get ready step-by-step:

1. Research the person and their job: Use LinkedIn or company websites to find out what they do. For example, “Jane is a software engineer at a startup.”
2. Write down your goals: Decide what you want to learn. For example, “I want to know what skills are needed for software engineers and what a day looks like.”
3. Create a list of specific questions: Use clear, simple language. For example: “What does a typical workday include?” “What skills helped you succeed?” “What advice would you give someone starting out?”
4. Practice your introduction: Prepare a 30-second introduction like, “Hi, I’m interested in software engineering because I like problem-solving and technology. I’m exploring if this career is right for me.”
5. Prepare to listen: Plan to take notes by hand or on your device.
6. Choose your setting: If in person, dress neatly and pick a quiet place; for phone or video, test your technology beforehand.

Having these ready helps the conversation flow smoothly and shows respect for their time.

What should you do after the informational interview to keep the connection strong?

After your interview, follow these steps:

• Send a thank-you email or message within 24 hours. Use wording like, “Thank you for taking the time to speak with me today. I found your insights about the daily tasks of your job very helpful.”
• Mention something specific you learned. This personal touch makes your message memorable.
• Connect on LinkedIn if appropriate, with a note reminding them who you are.
• Follow up occasionally, but not too often. For example, after a few months, you might say, “I wanted to update you that I’ve started a course in software development, thanks to your advice.”
• Respect their boundaries: If they don’t respond to follow-ups, don’t push. Look for other contacts instead.

These steps build a professional relationship that can help you in your job search or career growth.

What are some sample questions you can ask, explained simply for beginners?

Here are easy questions you can use in an informational interview. Feel free to adapt them to your situation:

• “Can you describe a typical day at your job?”
• “What skills do you use most often?”
• “How did you get started in this field?”
• “What do you enjoy most about your work?”
• “What challenges should I expect in this career?”
• “Are there any certifications or courses you recommend?”
• “How do you see this industry changing?”
• “Is there a professional group or website you find useful?”

Asking open-ended questions like these encourages detailed answers and shows you are genuinely interested.

How can an informational interview lead to job opportunities, explained in simple terms?

While you don’t ask for a job, an informational interview can help you get one later. If you make a good impression—by being polite, prepared, and interested—the person might think of you when a job opens or introduce you to someone hiring. For example, a graphic designer might say, “I don’t have openings now, but I’ll keep your resume for future work.” Or they might invite you to join a professional group where jobs are shared. Keep in mind, the main goal is to learn, but building these connections is an important step toward finding work.

Frequently asked questions

What if I don’t know anyone to interview?

Start by asking family, friends, or neighbors if they know someone in your field of interest. Use LinkedIn’s search feature to find professionals, and send a polite message explaining you’re exploring careers. Local job centers or community groups can also help you find contacts.

How long should an informational interview last?

Typically, 20 to 30 minutes is enough time to ask key questions and get useful information without taking too much of the person’s time.

Can I ask about salary in an informational interview?

It’s okay to ask about general pay ranges or benefits, but phrase it politely, like “What is the typical salary range for someone starting in this position?” Avoid pushing for exact numbers if they seem uncomfortable.

Should I bring a resume to an informational interview?

Usually not, because you’re not applying for a job yet. However, if the conversation naturally leads to job opportunities and they ask for it, then you can share your resume.

What if I feel nervous before the interview?

That’s normal! Practice your questions and introduction out loud beforehand. Remember, the person agreed to help you—they expect questions and are usually happy to share their experience.